Party City is a well-known brand that specializes in providing a wide range of party supplies and decorations for various occasions. With multiple locations across the country, Party City has become a go-to destination for individuals looking to throw memorable parties and celebrations. The brand offers a vast selection of balloons, costumes, party favors, and other party essentials to cater to different themes and tastes. With a dedicated team of employees, Party City ensures excellent customer service and a pleasant shopping experience. Whether it's a birthday, anniversary, or any other special event, Party City aims to provide customers with all the necessary items to create a fun and festive atmosphere. With a reputation for quality products and a commitment to customer satisfaction, Party City continues to be a trusted choice for party-goers everywhere.
Reviews
My friend and I had come to Party City to try and find accessories for her Great Gatsby themed Party. Not only did she find what she was looking for but we also received great customer service. Management and staff were at their highest peak at serving us as customers. Laughter and smiles are what kept us shopping. When it is authentic..you will know and not have a problem with spending money and/or wanting to come back. Yes we could have done online shopping but we decided to go to the original store for her shopping needs. So many businesses are closing down and it's sad because people need jobs and our youth will need good/fun companies to work for. This store can offer this. So when we as consumers come to places like this for our shopping needs and get a good review..then we will offer the same. Hopefully this keeps going and we all have something great to look forward to in the future. Thank you Management and staff at Party City. Have a wonderful Happy New Year to you and your families.
Truly terrible customer service. Came to buy a costume the website said was in stock, but the woman at the counter told me it was “in the back” and but she would not bring it out to me. After steadfastly refusing to sell a product she admitted they had with no reason given other than “I’m not allowed” (what?!), I asked to talk to the manager. the woman gave me the classic “she’s unavailable” and refused to do anything further. Not worth wasting your time on this place.
clean store, helpful staff, reasonable prices, and lots of options!
music was a bit too late for my personal taste, but otherwise great!
Came to pick my online order today. Noticed that two employees were helping one customer. Politely asked for my order and got it in no time. I always use this store for my balloon orders 😁 …
We can usually find what we need. They don't have thumb tacks or anything to hang the decorations, though, which was disappointing.
Had all of our needs for a birthday party the next day. The only reason for the 4 stars is it was noted that the balloon delivery I ordered wasn't supposed to be delivered until after 5 pm and was delivered about 4. We had a long discussion about delivery times. Luckily I was home to get them, but it was no longer the surprise it should have been.
I went in, picked out 6 balloons to have filled and the cashier said “ok that’s going to be a 45 minute wait.” (No apology.. no smile.. no empathy) Since when is there a wait time to get balloons filled at PARTY CITY?! I realize they had online orders to fulfill but my 6 balloons easily would have made the store at least $50 since ONE balloon was $25 and it would have taken 30 seconds to fill them for me but the cashier didn’t apologize or anything she just seemed annoyed that I wanted 6 balloons filled. So I left and spent $18 for an entire bundle at the dollar tree (who has number balloons now!) that so far have lasted over 24 hours and they were so kind and fast. I’ll honestly never come back to party city. Not only were they uncaring about a customer, but the prices are ridiculous.
Thank you so much Jaisyn for helping us out and giving us amazing suggestions with balloon and ideas and helping figuring out what will be best for the baby shower, you have amazing work ethic and beyond amazing personality we need more people like you out in this world thank you so much for the kindness Jaisyn
Location
3036 New Center Point, Colorado Springs, CO 80922, United States
Hours
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Monday
10:00 AM - 08:00 PM
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Tuesday
10:00 AM - 08:00 PM
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Wednesday
10:00 AM - 08:00 PM
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Thursday
10:00 AM - 08:00 PM
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Friday
09:00 AM - 09:00 PM
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Saturday
08:00 AM - 08:00 PM
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Sunday
10:00 AM - 06:00 PM
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